Maersk Training Bergen (tidligere ResQ)

Our Story ResQ was a leading full-service provider of safety training and crisis preparedness expertise in Norway before being acquired by Maersk Training in the summer of 2022. Maersk Training is a globally recognized competence development company and part of the A.P. Moller - Maersk Group. In October 2023, ResQ officially rebranded as Maersk Training while continuing to operate as a distinct unit under the Safety, Survival, and Technical (SST) division. The organization operates five safety centers strategically located along the Norwegian coast and a dedicated crisis preparedness center, employing over 60 full-time and more than 300 part-time staff. It maintains certifications under NS-EN ISO 9001:2015 and NS-EN ISO 14001:2015, offering an impressive portfolio of more than 70 courses tailored to offshore, maritime, drilling, and land-based industries. Programs & Trainings Crisis Management & Emergency Preparedness 🎓 Crisis Communication — training for managing communications during emergency and crisis situations. 🎓 Crisis Psychology — understanding psychological factors and human reactions in crisis contexts. 🎓 Operational Emergency Management (1st Line) — foundational training for first-line emergency managers. 🎓 Tactical Emergency Management (2nd Line) — intermediate level emergency management training. 🎓 Strategic Emergency Management (3rd Line) and Corporate Management — advanced strategic level crisis leadership for corporate executives. 🎓 Media Handling — techniques for handling media relations during crises. 🎓 Next of Kin Management — protocols for managing communication with relatives and next of kin. 🎓 Liaison Course – HRS and Police — coordination training between company representatives and emergency/police services. 🎓 Liaison SEP (Company Representatives to the Centre for Evacuees and Next of Kin) — preparation for liaison roles at evacuation and family centers. 🎓 HR Personnel in Crisis and Emergency Response Organizations — HR-specific crisis and emergency response training. 🎓 Stress Management for Control Room Personnel — targeted stress management for operators in control room environments. 🎓 Use of the Crisis Management Tool CIM — practical training on the CIM crisis management software platform. 🎓 Violence and Threats — preparedness and response training for violent and threatening situations. 🎓 Accident Investigation (MTO) — methodology for investigating accidents using the MTO approach. Offshore Safety & Survival 🎓 Basic Safety and Emergency Preparedness Offshore — introductory offshore safety course following industry guidelines. 🎓 Basic Safety and Emergency Preparedness (Norwegian) — Norwegian-language version of the basic offshore safety course. 🎓 Basic Safety and Emergency Preparedness Refresher Course Offshore — refresher for previously certified offshore personnel. 🎓 Basic Safety and Emergency Preparedness Refresher Course (Norwegian) — Norwegian-language refresher variant. 🎓 Basic safety and emergency preparedness refresher course for emergency response personnel — specialized refresher for emergency response teams. 🎓 Basic safety and emergency preparedness refresher course for emergency response personnel (Norwegian) — Norwegian variant for response personnel. 🎓 GSK Grunnleggende sikkerhetskurs — popular basic safety course for the offshore industry. 🎓 GSK Grunnleggende sikkerhetskurs (Engelsk) — English-language version of the basic safety course. 🎓 GSK Grunnleggende sikkerhetskurs repetisjon — refresher edition of the GSK basic safety course. 🎓 CA-EBS additional training — compressed air emergency breathing system training. 🎓 CA-EBS additional training incl. shoulder measurement — CA-EBS course including shoulder measurement for UK sector compatibility. 🎓 CAT B EBS rebreather — rebreather emergency breathing system training for Category B. 🎓 Helicopter Evacuation Course Offshore — training in helicopter evacuation procedures for offshore platforms. 🎓 Emergency Response Team Course Offshore — team-based emergency response training for offshore environments. 🎓 Fall Protection Course NOG113 — fall arrest and protection training compliant with NOG113. 🎓 Fitness test — physical fitness assessment for offshore certification. 🎓 Strength Test Offshore — strength testing for offshore personnel. 🎓 H2S Awareness E-Learning — online hydrogen sulfide awareness training. Helicopter & Lifeboat Operations 🎓 HLO Basic Course (Norwegian) — basic Helicopter Landing Officer training in Norwegian. 🎓 HLO Refresher (Norwegian) — refresher course for certified HLO personnel. 🎓 Lifeboat Coxswain Basic Course - Conventional Lifeboat (Norwegian) — basic coxswain training for conventional lifeboats. 🎓 Lifeboat Coxswain Basic Course - Free-fall Lifeboat (Norwegian) — basic training for free-fall lifeboat operations. 🎓 Lifeboat Coxswain Basic Course - Skid Launched Lifeboat (Norwegian) — basic training for skid-launched lifeboat systems. 🎓 Lifeboat Coxswain Basic Course - FF1200 Simulator (Norwegian) — simulator-based basic coxswain training on FF1200 systems. 🎓 Lifeboat Coxswain Basic Course - Skid Launched Lifeboat Simulator (Norwegian) — simulator training for skid-launched lifeboats. 🎓 Lifeboat Coxswain Basic Course Simulator - Free-fall Lifeboat (Norwegian) — simulator-based training for free-fall lifeboat coxswains. 🎓 Lifeboat Coxswain Refresher Course - Conventional Lifeboat (Norwegian) — refresher for conventional lifeboat coxswains. 🎓 Lifeboat Coxswain Refresher Course - Free-fall Lifeboat (Norwegian) — refresher for free-fall lifeboat coxswains. 🎓 Lifeboat Coxswain Refresher Course - Skid Launched Lifeboat (Norwegian) — refresher for skid-launched lifeboat coxswains. 🎓 Lifeboat Coxswain Refresher Course - FF1200 Simulator (Norwegian) — simulator refresher on FF1200 systems. 🎓 Lifeboat Coxswain Refresher Course - Skid Launched Lifeboat Simulator (Norwegian) — simulator refresher for skid-launched lifeboats. 🎓 Lifeboat Coxswain Refresher Course Simulator - Free-fall Simulator (Norwegian) — simulator refresher for free-fall lifeboat operations. Search, Rescue & MOB Operations 🎓 Search and Rescue Basic Course (Norwegian) — fundamental SAR training for offshore personnel. 🎓 Search and Rescue Refresher Course (Norwegian) — refresher for SAR team members. 🎓 Search and Rescue Leader Refresher Course (Norwegian) — leadership refresher for SAR commanders. 🎓 Observation course search and rescue (Norwegian) — observer role training within SAR operations. 🎓 On-scene commander Basic Course (Norwegian) — basic training for on-scene incident commanders. 🎓 On-scene commander refresher course (Norwegian) — refresher for on-scene commanders. 🎓 Large MOB boat basic course (Norwegian) — basic man-overboard boat operations for large craft. 🎓 Large MOB boat refresher course (Norwegian) — refresher for large MOB boat operators. 🎓 Small MOB Boat Basic Course w/night operation (Norwegian) — small MOB boat training including night exercises. 🎓 Small MOB Boat Refresher Course w/night operation (Norwegian) — refresher for small MOB boat with night operation. 🎓 Combination course search and rescue/HLO refresher (Norwegian) — combined SAR and HLO refresher. 🎓 Combination course search and rescue/HLO/MOB refresher (Norwegian) — combined refresher for SAR, HLO, and MOB competencies. 🎓 Combination course search and rescue/HLO refresher/MOB refresher incl night operation (Norwegian) — advanced combination refresher including night MOB operations. Maritime & STCW Training 🎓 STCW Basic Safety Training for Seafarers — comprehensive basic safety training meeting STCW standards. 🎓 STCW Basic Safety Training for Seafarers (Norwegian) — Norwegian-language STCW basic safety training. 🎓 STCW Basic safety training for seafarers refresher — refresher course for STCW basic safety. 🎓 STCW Basic safety training for seafarers refresher (Norwegian) — Norwegian refresher for STCW basic safety. 🎓 STCW Advanced Safety Training for Maritime Officers (Norwegian) — advanced safety training for deck and engineer officers. 🎓 STCW Crowd and Crisis Management — passenger ship crowd management and crisis response certification. 🎓 STCW Safety Training for seafarers on smaller ships — safety training tailored for crews on smaller vessels. 🎓 STCW Safety Training for seafarers refresher on smaller ships — refresher variant for smaller ship crews. 🎓 STCW Update of Safety Training for Deck officers with no seagoing service during the last 5 years — mandatory update training for deck officers. 🎓 STCW Update of Safety Training for Engineer officers with no seagoing service during the last 5 years — mandatory update training for engineer officers. 🎓 STCW-F Basic safety training for fishermen — safety training for commercial fishing personnel under STCW-F. 🎓 STCW-F Basic safety training refresher for fishermen — refresher for STCW-F certified fishermen. 🎓 Conversion course from Offshore Norge to STCW BST for seafarers — bridge course converting offshore safety training to STCW BST. 🎓 Conversion course from Offshore Norge to STCW BST for seafarers (Norwegian) — Norwegian variant of the conversion course. 🎓 Prevention and response to violence and harassment on board STCW — STCW-compliant training on violence and harassment prevention at sea. 🎓 Restricted Operators Certificate (ROC/GMDSS) course (Norwegian) — radio operator certification course. 🎓 Restricted Operators Certificate (ROC/GMDSS) refresher course (Norwegian) — refresher for ROC/GMDSS certificate holders. 🎓 Lithium-Ion Battery Safety on Ships – e-Learning Course (ABS-approved) — online battery safety training approved by ABS. 🎓 HSE COURSE FOR THE MARITIME SECTOR – 40-HOUR SAFETY REPRESENTATIVE COURSE — comprehensive 40-hour HSE representative training for maritime. Drilling & Well Control (Maersk Training) 🎓 IADC WellSharp Driller Level — well control training at driller level accredited by IADC. 🎓 IADC WellSharp Supervisor Level — well control training at supervisor level accredited by IADC. 🎓 IWCF Drilling Well Control level 2 Surface — introductory surface well control certification. 🎓 IWCF Drilling Well Control level 2 Surface & Subsea — introductory well control covering surface and subsea operations. 🎓 IWCF Rotary Drilling Well Control Level 3 Surface — advanced surface well control for drillers. 🎓 IWCF Rotary Drilling Well Control Level 3 Surface & Subsea — advanced well control for surface and subsea environments. 🎓 IWCF Rotary Drilling Well Control Level 4 Surface — supervisor-level surface well control. 🎓 IWCF Rotary Drilling Well Control Level 4 Surface & Subsea — supervisor-level surface and subsea well control. 🎓 IWCF Enhanced Well Control — enhanced well control program for experienced personnel. 🎓 Introduction to Drilling Technology — fundamentals of drilling operations and technology. 🎓 Introduction to Completion & Well Maintenance — basics of well completion and maintenance procedures. 🎓 Introduction to Platform Operations — overview of offshore platform operational practices. 🎓 Drill Through Equipment — specialized training on drill-through equipment operations. 🎓 Drilling Calculations — mathematical and technical calculations for drilling operations. 🎓 Stuck Pipe Prevention — prevention and mitigation techniques for stuck pipe incidents. Electrical Safety & First Aid 🎓 Basic First Aid Course — fundamental first aid training. 🎓 Basic First Aid Refresher Course Offshore — refresher first aid for offshore workers. 🎓 FSE – Low- and high voltage first aid practical exercises — practical first aid exercises for electrical injuries. 🎓 FSE – Low- and high voltage with first aid E-learning — online electrical safety and first aid theory. 🎓 FSE – Low- and high voltage with first aid E-learning and practical exercises — blended learning for electrical safety and first aid. 🎓 FSE – Low Voltage with First Aid E-learning — online low-voltage electrical safety and first aid. 🎓 FSE – Low voltage with first aid E-learning and practical exercises — blended low-voltage electrical safety program. Emergency Leadership 🎓 Basic emergency response leadership course — foundational leadership for emergency situations. 🎓 Emergency response leadership refresher course — refresher for emergency response leaders. E-learning & Specialized Awareness 🎓 Abrasive Wheels Awareness — online awareness training for abrasive wheel safety. 🎓 Dangerous goods by air — e-learning on safe handling and transport of dangerous goods by air. 🎓 Dangerous goods by sea — e-learning on dangerous goods regulations for maritime transport. 🎓 Noise Awareness course — online course on workplace noise hazards and protection. 🎓 Slinger Refresher — refresher e-learning for slinger and signaller operations. 🎓 Gas meter course — training on gas detection meter usage. 🎓 G5 Refresher — refresher training for G5 certification. Specialties 🎯 Offshore safety and survival training 🎯 Crisis management and emergency preparedness 🎯 Maritime STCW-certified training and certification 🎯 Drilling and well control competence development 🎯 Helicopter underwater escape and lifeboat coxswain certification 🎯 Search and rescue (SAR) and MOB boat operations 🎯 Electrical safety (FSE) and first aid 🎯 E-learning and blended learning safety solutions 🎯 OPITO, NOG, and Offshore Norge compliant programs Methods & Approach Training is delivered through hands-on, scenario-based exercises using advanced simulators for drilling, lifeboat operations, and free-fall scenarios, combined with practical underwater training such as Helicopter Underwater Escape Training (HUET). The provider utilizes digital e-learning platforms for theoretical components and blended programs. All courses follow regulatory frameworks including OPITO, Offshore Norge, STCW, NOG, IADC, IWCF, and ABS standards, and can be customized to specific client operational requirements. Who It's For Offshore oil and gas personnel, drilling contractors and operators, maritime officers and ratings, commercial fishermen, helicopter landing officers, lifeboat coxswains, search and rescue teams, emergency response personnel, on-scene commanders, crisis management and liaison teams, HR and next-of-kin coordinators, control room operators, safety representatives, and land-based industrial workers requiring certified safety and emergency preparedness training. Facilities & Practical Info Five safety centers strategically located along the Norwegian coast in Bergen, Grimstad, Haugesund, Kristiansund, and Stavanger/Tananger, plus a dedicated simulator center in Sandnes and a crisis preparedness center in Sandnes. Training is available in both Norwegian and English. Course formats include instructor-led classroom sessions, advanced simulator exercises, practical offshore survival scenarios, and fully online e-learning modules. Booking is facilitated through combined TMS and SingleVIP systems for flexible individual or corporate enrollment. Location Address: Espehaugen 25, 5258 Blomsterdalen, Bergen, Norway Hours: See website for schedule The "+" ✅ Part of the global A.P. Moller - Maersk Group, ensuring internationally recognized standards and logistics excellence. ✅ Over 70 specialized courses across safety, survival, maritime, drilling, and crisis management disciplines. ✅ Certified to NS-EN ISO 9001:2015 and NS-EN ISO 14001:2015 for quality and environmental management. ✅ Advanced simulator capabilities including free-fall lifeboat, FF1200, skid-launched, and drilling well control simulators. ✅ 24/7 crisis management center offering standby teams, notification services, and second/third-line emergency support. ✅ Flexible corporate booking solutions through integrated TMS and SingleVIP portals.