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Our Story
SureSkills was founded in 1993 in Dublin, Ireland, as an IT training company. Over more than 30 years, it has grown into a trusted global learning partner, supporting organizations across 50+ countries and upskilling over one million learners in enterprise and public sector environments. The company collaborates with industry leaders such as Google, Microsoft, AWS, PeopleCert, and Coursera to design and deliver tailored learning and development solutions. Headquartered in Dublin, SureSkills operates satellite offices in the United Kingdom, India, and the United States, including a training center in Belfast. Its mission is to help L&D teams build workforce capabilities, close critical skills gaps, and transform training into a measurable competitive advantage through continuous, agile learning strategies.
Programs & Trainings
🎓 PRINCE2 — Project management certification training from foundation to practitioner levels.
🎓 ITIL 4 and ITIL 5 — Service management certification courses aligned with current industry frameworks.
🎓 Microsoft Office Applications — Comprehensive training in Word, Excel, PowerPoint, Power BI, and Microsoft Copilot.
🎓 Microsoft Technical & Azure — Cloud and technical certification tracks designed for IT professionals.
🎓 AI & Prompting Courses — Training focused on artificial intelligence capabilities and prompt engineering techniques.
🎓 AWS Training — Amazon Web Services certification and skills development programs.
🎓 Business Analysis — Dedicated courses for business analysts and process improvement practitioners.
🎓 Python and AI — Combined programming and artificial intelligence curricula for technical upskilling.
🎓 Cyber Security — Security-focused certifications and practical skills training.
🎓 Agile SCRUM — Agile methodology and Scrum framework training for teams and practitioners.
🎓 Professional Scrum Master (PSM) — Certification preparation for Scrum Master roles.
🎓 Lean Six Sigma — Process improvement and quality management programs.
🎓 Lean Six Sigma Green Belt — Specific belt-level certification training in process excellence.
🎓 PRINCE2® Agile Practitioner — Agile project management practitioner certification.
🎓 VMware Courses — Virtualization and cloud infrastructure training.
🎓 Personal & Professional Development — Soft skills, communication, and career advancement programs.
🎓 Management & Leadership — Leadership development tracks for managers and executives.
🎓 Digital Marketing — Professional training in digital marketing strategies and tools.
🎓 Project Management — Broader project management curricula beyond PRINCE2.
🎓 Service Management — Service delivery and IT service management training tracks.
🎓 Cloud Services — General cloud computing and architecture courses.
🎓 Generative AI Learning Solutions — Enterprise programs integrating generative AI into workforce capabilities.
🎓 Content Design & Development — Tailored instructional design and learning asset creation for organizations.
🎓 Video Production for Learning — End-to-end video-based course production services.
🎓 Virtual Labs — Hands-on, interactive lab environments for risk-free technical practice and real-world experience.
🎓 Content Maintenance — Ongoing update and lifecycle management of learning materials to keep content current.
🎓 Managed Learning Services — Fully outsourced L&D operations covering strategy, platform management, and delivery.
🎓 Extended Workforce Solutions — On-demand L&D staffing and expertise augmentation for internal teams.
🎓 Workforce Upskilling & Reskilling — Targeted programs across AI, cloud, data, and leadership designed to close skills gaps.
🎓 Enterprise eLearning Solutions — Scalable custom eLearning built on proven instructional design principles.
Specialties
🎯 Workforce upskilling and reskilling across AI, cloud, data, and leadership
🎯 Managed Learning Services (MLS) and end-to-end L&D outsourcing
🎯 Enterprise eLearning content design, development, and maintenance
🎯 Learning technology implementation and platform integration (Cornerstone Galaxy, Cornerstone Workforce AI)
🎯 Virtual and hybrid training delivery via Virtual Instructor-Led Training (VILT)
🎯 IT and business skills certification through partners such as Microsoft, AWS, and PeopleCert
🎯 Generative AI learning solutions and AI workforce integration
🎯 Extended workforce and L&D staff augmentation
🎯 Video production and multimedia learning asset creation
🎯 Virtual labs and simulation-based technical training
🎯 Content maintenance and continuous learning lifecycle management
Methods & Approach
SureSkills delivers Learning as a Service (LaaS), a flexible and scalable model that ensures organizations receive the right learning at the right time without operational complexity. Delivery methods include Virtual Instructor-Led Training (VILT) hosted on Zoom and Microsoft Teams, traditional classroom instruction at its training centers, and tailored private courses delivered on-site at client offices. The pedagogical approach combines structured instructional design with hands-on virtual labs and high-impact eLearning, enabling learners to apply skills in real-world scenarios. Programs are supported by 24/7 assistance, and pre-paid Skills Cards offer flexible budgeting for training projects over a 14-month period.
Who It's For
- Global enterprises and public sector organizations seeking scalable, strategic L&D partnerships
- L&D and HR leaders driving workforce transformation, reskilling, and technology adoption
- IT professionals pursuing certifications in cloud computing, artificial intelligence, cybersecurity, networking, and virtualization
- Project and program managers requiring credentials in PRINCE2, Agile, or Scrum frameworks
- Business analysts and office professionals advancing skills in productivity tools, data visualization, Copilot, and business analysis
- Managers and executives enrolled in leadership, management, and professional development tracks
- Marketing professionals and general staff building expertise in digital marketing and business skills
- Organizations requiring extended workforce support or outsourced learning teams to augment internal capacity
Facilities & Practical Info
Training is offered through virtual instructor-led sessions, classroom-based courses at the Belfast Training Centre, or bespoke on-site programs at client premises. The Belfast center is part of a wider UK and Ireland network including Birmingham, Edinburgh, Glasgow, Manchester, Dublin, Cork, Limerick, and Galway, plus international locations in Pune, India, and Austin, Texas. Public scheduled courses run regularly alongside tailored private training and fully managed training contracts. Virtual sessions leverage Zoom and Microsoft Teams platforms. Pre-Paid Skills Cards are available starting from five thousand euros, valid for 14 months, providing flexible discounts across training portfolios.
Location
Address: Urban HQ, 5-7 Upper Queen Street, Belfast, BT1 6FB, United Kingdom
Hours: See website for schedule
The "+"
✅ Trusted certification partner of AWS, Microsoft, PeopleCert, and Coursera
✅ 97.1% of respondents report that training expectations were met or exceeded
✅ 92.6% of customers are very likely or extremely likely to recommend SureSkills
✅ 94.1% of learners rate the customer service team as helpful or very helpful
✅ Over 30 years of experience delivering transformative learning solutions
✅ More than one million learners upskilled across enterprise and public sector environments
✅ 24/7 assistance and end-to-end support from a global team of L&D professionals
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